Current Vacancies

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Duty Manager – Fleet Air Arm Museum, Yeovilton
Salary:  £20,000 (£16,000 pro rata) per annum

30 hours per week - Permanent

(A flexible approach to work is needed as this post works on a 7-day rota which will include regularly working weekends).


This is an exciting opportunity for an individual who is looking for a management role to deliver a first class visitor experience at our unique Yeovilton attraction.

Reporting to the General Manager, this varied role is pivotal in creating the NMRN’s vision to become the world’s most inspiring Naval Museum.

Key Responsibilities

• Ensure all visitors are delighted and connect with our compelling stories across our Yeovilton site.

• Provide expertise that enhances the visitor experience and contributes to our desire to be the world’s most respected Naval Museum, underpinned by a spirit of enterprise and adventure.   

• Leading and empowering the team of staff and volunteers to be a positive role model helping those around them adapt to a changing world and innovative ways of working.

• Working with Advocates and supervisors to support the development of staff and volunteers and encouraging creativity for visitor engagement opportunities.

• Helping to deliver our targeted income and seeking to maximise revenue opportunities across the site.

•  Lead and motivate site based teams to support these exciting adventures and opportunities.

Key Opportunities

• Work closely with the General Manager and other Duty Managers and the Visitor Engagement Team with the ability to make a real difference to the visitor experience.

• Contribute towards achieving KPIs to build business resilience.

• Lead and develop a visitor focused staff and volunteer team.

• Get involved in project work.


Knowledge/Experience

Applicants must be able to demonstrate a desire to lead a team in a fast paced customer focused environment with a good understanding of both customer service, customer care principles, thinking commercially and a willingness to help colleagues and learn more. 

To view the role profile please click here

For further details, or an informal discussion regarding the role, please contact the General Manager on 01935 842622 or marc.farrance@NMRN.org.uk 

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.   Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 4pm 12th Nov 2018. 

The selection process will be held w/c 19th November at the Museum, Yeovilton, Somerset.

 

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Campaign Communications Coordinator, Portsmouth
Salary:  £26,000 - £28,000 per annum (dependent upon experience)

Full time (37.5 hours per week) – Temporary 2 year fixed term contract


The National Museum of the Royal Navy (NMRN) is recruiting for a Campaign Communications Coordinator to join the fundraising team at The National Museum of the Royal Navy, Portsmouth.

This is an exciting opportunity for an exceptional multimedia communicator to use your skills across multiple channels including digital and traditional to really influence the outcome of important campaigns at the forefront of naval heritage that will ensure that our Royal Navy story is told to the widest audience possible.

Key Opportunities

• The post will work closely with the Head of Fundraising and PR Manager to implement the NMRN’s campaign strategy for capital projects including the SeaMore project, for a new Royal Marines Museum and national collection centre.

• This is a varied role where you will be involved at a strategic level working alongside senior personnel and external stakeholders but also very hands-on, responsible for delivering your own workload.

• It is an exceptional chance to influence campaigns using your creative communication skills to drive reach, revenue and reputation.

• Located in a unique heritage environment.

Knowledge/Experience

• A confident self-starter at ease with senior personnel, external stakeholders and working across directorates at all levels

• A current understanding of digital marketing and content production, video creation and social media that is visually appealing, engaging, instantly recognisable, unique and personable.

• You will be a superb communicator with a professional standard of writing and be confident with writing copy for numerous channels including media releases.

• Knowledge of Royal Navy/Royal Marines desirable.

• A good “nose” for news and political acumen, especially in the digital arena.

To view the role profile please click here


For further details, or an informal discussion regarding the role, please contact Paul Elgood on 023 9289 1370 ext. 2076 or Jacquie Shaw on 023 9289 1370 ext. 2071 or paul.elgood@NMRN.org.uk or Jacquie.shaw@NMRN.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. 

Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 9 November 2018.

Interviews will be held w/c 19 November 2018 in Portsmouth.

 

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Casual Events Assistants – Portsmouth 

£8.10 per hour


The National Museum of the Royal Navy (NMRN) is recruiting Events Assistants to join our Events team at the National Museum of the Royal Navy Portsmouth. This is home to HMS Victory, best known as Lord Nelson’s flagship, HMS Warrior, as well as many other fantastic attractions such as M.33 the sole remaining British veteran of the Gallipoli Campaign, HMS – Hear My Story is a major exhibition situated in the Babcock Galleries, as well as the Jutland Exhibition.


Key Opportunities

Assist in the preparation set up, pre-dinner tours and attending at Corporate/Commercial events and Weddings

Delivering a unique and high level of visitor experience and satisfaction

Ensure the safety and security on board during all Events and within the National Museum of the Royal Navy

Opportunity to assist events across Portsmouth and Gosport sites.

Knowledge/Experience

We are looking for applicants with previous experience of delivering outstanding customer care service.  You will need excellent communication skills, be self-motivated, with a positive and innovative attitude and ideally an interest in history and heritage.

Applicants should have experience of delivering outstanding customer care service. 

Please state your preference of vacancy from the list above when applying.

To view the role profile please click here

For further details, or an informal discussion regarding the role, please contact Roxy Martin, Events Manager on 023 9289 13370 ext. 2049 or roxy.martin@nmrn.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 4 pm on 2nd November 2018. 

The selection process will be held on Thursday 8th November 2018 at the Royal Marines Museum in Eastney.
 

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Facilities Manager

Based at Yeovilton (Fleet Air Arm Museum) with very occasional travel to other NMRN locations.

Salary:  £22,000 - £27,000 per annum (dependent on experience)

37.5 hours per week, permanent.

The National Museum of the Royal Navy (NMRN) is recruiting for a full-time Facilities Manager at the Fleet Air Arm Museum - working with and closely supporting the Heritage and Visitor Experience teams’ onsite as well as the local site management team.

This is an exciting role reporting to the General Manager and will play a key role in supporting the NMRN’s vision to become the world’s most inspiring Naval Museum. The Fleet Air Arm Museum, Somerset is Europe's largest naval aviation collection of helicopters and fixed wing aircraft, the flying arm of the Royal Navy.

This role will be focused on ensuring a fun, safe and effective environment for our visitors, staff and volunteers. The work will be varied, ranging from managing our contractors, to attending to building and facilities breakdowns and carrying out minor repairs and maintenance duties.

Key Opportunities

• Develop and implement a program of planned maintenance to ensure the site remains safe, inspiring and enjoyable for our visitor’s staff and volunteers.

• Manage relationships and service agreements with Contractors.

• To use those ‘hands on’ skills to maintain our buildings and systems.

Knowledge/Experience

The ideal candidate will be equally comfortable managing maintenance programmes, contractors and service agreement relationships, but also competent delivering ‘hands on’ minor repairs and maintenance.

Applicants should have recent work experience in the building/general maintenance sector, both theory and practical. Those with an electrical background preferred but not essential.

The candidate must  be capable to act as the site Building Recovery Manager and take appropriate responsibility in the event of an Emergency or Incident at the Museum.

A flexible approach to work is needed as this post works on a 7-day rota which will include working occasional weekends and responding to out of hours callouts as appropriate.

To view the role profile please click here


For further details, or an informal discussion regarding the role, please contact Marc Farrance, Museum General Manager on 01935 840565 ext. 2202. Alternatively email marc.farrance@nmrn.org.uk

 Applicants are asked to submit a CV and a statement indicating how their experience and qualifications match those specified.   Applications should be forwarded to the HR Team at recruitment@nmrn.org.uk and are required by 12 pm on 28 October 2018. 

Interviews will be held w/c 5th November 2018 tbc at Yeovilton.

 

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Food & Beverage Supervisor – Portsmouth

Salary:  £16,575 per annum

37.5 hours per week (A flexible approach to work is needed as this post works on a 7-day rota which will include regularly working weekends)

Permanent

The National Museum’s vision is to be the world’s most inspiring Naval Museum: inspiring, learning, enjoyment and engagement with the story of the Royal Navy and its impact in shaping the modern world.

These are exciting opportunities for an individuals looking for a supervisory role to help deliver a first class catering experience at our unique Portsmouth attraction.

Key Responsibilities

To supervise on location based catering, delivering targeted income, maximising revenue opportunities and minimise costs through effective management of goods and foodstuffs.

To ensure statutory requirements are met and food safety protocols are followed.

To provide training and guidance to teams on assembly and presentation of dishes served.

To deliver an outstanding level of customer care to all of our users through demonstrating the NMRN MARITIME values and behaviours.

To deliver unique, consistent and high levels of visitor experience and satisfaction, in line with the ethos and branding of NMRN.

To support the management team in positively managing the visitor experience

Key Opportunities

Work closely with the Operations/General Manager, Duty Managers and the Visitor Engagement Team with the ability to make a real difference to the visitor experience.

Contribute towards achieving KPIs to build business resilience.

Work within a unique heritage environment

Knowledge/Experience

Applicants must have experience of working in a customer focused catering environment with experience of delivering outstanding customer service.  Experience of working as a team, especially in times of change, and using multi-site electronic trading/inventory/ticketing system/purchasing systems (EPOS).

Knowledge of Food Hygiene and Environmental Health requirements a must.

To view the role profile please click here

For further details, or an informal discussion regarding the role, please contact Claire Bates on 023 9289 1370 ext. 2060 or Claire.bates@NMRN.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.   Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 12pm on 25 October 2018.  

The selection process will take place week commencing 5th November 2018

 

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Team Members - Portsmouth - £7.83 per hour
Permanent positions:


22.5 hours per week (21 in winter). Two week pattern, including every other weekend

• 14 hours per week (all 4 hour shifts, 16 one week, 12 the other). Two week pattern, including every other weekend

• 8 hours per week (Two 4 hour shifts). Two week pattern, including every other weekend

• 7.5 hours per week (7 in winter). Every Saturday

• 7.5 hours per week (7 in winter). Every Sunday

• 4 hours per week, every Saturday

• 4 hours per week, every Sunday


The National Museum of the Royal Navy (NMRN) is recruiting Team Members to join our Visitor Experience team at the National Museum of the Royal Navy Portsmouth.

This is an exciting opportunity for individuals to work in a variety of settings in Portsmouth Historic Dockyard, from HMS Victory and Warrior to all four of our retail outlets on site.  You will also be working in the NMRN galleries, on M33 and in very own café on board HMS Warrior.

Reporting to Duty Managers, these varied roles are pivotal in creating the NMRN’s vision to become the world’s most inspiring Naval Museum.

Key Opportunities

• To deliver an outstanding level of customer care to all of our users through demonstrating the core competencies and NMRN MARITIME values and behaviours.

• To ensure visitors are welcomed, assisted, delighted, engaged and inspired.

• To maximise income generation via ticket sales, guidebook and merchandise sales, café sales, gift aid conversion and other commercial activity.

• To assist in the safety and security for visitors, staff and property.

• To deliver unique, consistent and high levels of visitor experience and satisfaction, in line with the ethos and branding of NMRN.

Knowledge/Experience


Experience of working in a customer focused environment with retails and sales knowledge is essential

Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.

Track record of delivering outstanding customer care

Experience of working under pressure.

Experience of communicating and engaging with a wide and varied audience.

Please state your preference of vacancy from the list above when applying.

To view the role profile please click here


For further details, or an informal discussion regarding the role, please contact Mel Crook on melanie.crook@NMRN.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 12pm on Monday 22 October 2018. 

The selection process will be held week commencing 29 October 2018.

 

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Senior Capital Grants Fundraiser – Portsmouth

Salary:  £30,000 - £35,000 per annum (dependent upon experience)

37.5 hours per week - Permanent role

We are looking for an experienced Capital Projects Fundraiser to join our expanding fundraising team based in Portsmouth.  The successful candidate will have a strong background in capital campaign fundraising and have experience of building successful relationships with external stakeholders at a senior level.

Key Opportunities

• The post will work closely with the Head of Fundraising to implement NMRN’s new Fundraising Strategy and its ambitious capital fundraising targets, including the SeaMore Project, for a new Royal Marines Museum.

• Working with a senior level external Appeal Committee and internal working group.

• Leading on developing successful grant funding bids, cultivation, presentations and meetings.

• Supporting the campaign’s programme of fundraising events and activities.

• Working on the delivery of key funding projects to support the strategic aims of the NMRN.

• Located in a unique heritage environment.

Knowledge/Experience

• We are looking for someone with strong experience in capital projects fundraising at a senior level, ideally in the heritage sector.

• Experience of building positive relationships and rapport with external stakeholders.

• An interest or passion for naval/military history would also be desirable.

To view the Role Profile please click here.

If you have any questions about this role please direct them to Paul Elgood at paul.elgood@nmrn.org.uk
Applicants are asked to submit a CV and a covering letter indicating how their knowledge and experience match those specified. 

Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required no later than 31 October 2018.

Interviews will be held w/c 19 November 2018 in Portsmouth.

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HMS Hermes returning from the Falklands