Due to uncertainty around changing COVID regulations and the potential impact of sickness within our teams; NMRN may be required to adjust opening hours or close sites at short notice. Whilst all efforts will be made to avoid this and to contact ticket holders ahead of visits we do ask you to check our Facebook and Twitter accounts for details of closures. We apologise for any inconvenience this may cause and thank you for your understanding. 

Pre-booking is advised, and visitors must wear masks for their safety and the safety of others, unless exempt.

HMS Caroline remains temporarily closed. Find The Latest COVID-19 Updates Here.


Casual Team Member

Casual Team Member
Salary:  £9.00 +13.5% holiday pay per hour (£10.22 per hour)
Casual Staff are required to cover for staff sickness and holiday, and additional hours primarily at weekends and school holidays

Location: National Museum of the Royal Navy Portsmouth, Portsmouth Historic Dockyard

The National Museum of the Royal Navy (NMRN) is recruiting for Casual Team Members to join our team working in a unique heritage environment. This is an exciting opportunity for individuals looking for a customer facing role to deliver a first-class visitor experience in all our exceptional attractions at Portsmouth Historic Dockyard.

Reporting to the Visitor Experience Managers and Supervisors, this varied role is pivotal in creating the NMRN’s vision to become the world’s most inspiring Naval Museum.

We are looking for friendly and outgoing individuals who will be confident engaging with our audiences. We want every visitor to have an extraordinary and enriching experience, every time they visit. As a Team Member you’ll ‘make it happen’ whether you're welcoming visitors on arrival, serving on the tills or positioned out and about engaging within our galleries, ships and shops.

Key Opportunities

• To join a great team working within a unique heritage environment.

• Ensuring our visitors are welcomed, assisted, delighted, engaged and inspired.

• Selling tickets and merchandise in our shops and Visitor Centre.

• To ensure the safety and security for visitors, staff and property.


• Experience of working in a customer focused environment with retail and sales knowledge an advantage, but not essential, as full training will be given.

• Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.

• The ability to communicate and engage with a wide and varied audience.


We provide:

• The opportunity to be part of a friendly and diverse workplace within a unique heritage     environment.
• Free onsite parking.
• Discounts at our shops and cafes.
• Discounted tickets for family and friends.

This job role does involve a requirement to work outside in varied weather conditions.

For further details, or an informal discussion regarding the role, please contact the Visitor Experience Manager on email portsmouthvisitorexperiencemanager@nmrn.org.uk.

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk

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