Current Vacancies

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eCommerce and Digital Manager, Portsmouth based

Salary £30,000 salary per annum (dependent upon experience) P2 scale

37.5 hours per week – Permanent

About the NMRN

The history of the Royal Navy is the history of our nation, play your role in securing the future of this unique heritage for generations to come.

The National Museum of the Royal Navy (NMRN) is recruiting eCommerce and Digital Manager to join our busy marketing and communications department.

We are the newest National Museum and have expanded massively over the last five years, attracting over 1.2 million visitors to our destinations and attractions. Our expansion continues and we need a dynamic, creative and experienced eCommerce and Digital Manager to help us grow. The NMRN tells the story of the four fighting forces of the British Royal Navy. World famous attractions in our family of museums include HMS Victory in Portsmouth, HMS Caroline in Belfast, HMS Trincomalee in Hartlepool, HMS Alliance in Gosport and Europe’s largest collection of naval aircraft in the Fleet Air Arm Museum in Yeovilton. Additionally, the Marketing Department manages the delivery of a full marketing service for Portsmouth Historic Dockyard (PHD).

Overview

This is an exciting new opportunity to help lead the Museum’s digital transformation at a senior level during a time of opportunity and change.

The right candidate will have a unique chance to deliver strong and effective eCommerce and digital marketing across PHD and the NMRN’s sites. You will be expected to take the lead on creating and delivering innovative digital marketing campaigns that build audiences and grow web sales revenue. Exceptional experience of how to improve our reach, engagement and tactical needs both nationally and internationally, with readiness to bring the latest innovations in lines with our business objective are crucial to this role. As our eCommerce and Digital Manager, you will be responsible for increasing web traffic and sales, championing best practice, delivering and implementing strategies, sharing insights and keeping us at the forefront of this fast-evolving arena.

Key Opportunities

• Drive website sales and eCommerce by generating increased traffic and conversions across all our sites and platforms
• Grow consumer touch points and digital user experience and engagement opportunities to drive business and revenue.
• Develop and deliver the digital communication strategy
• Be instrumental in the NMRN’s and PHD’s digital transformation, social media activity and websites delivery

Knowledge/Experience

• Strong commercial and ecommerce awareness
• Exceptional, practical knowledge of working across multimedia platforms; creating innovative and dynamic online marketing campaigns
• Understanding of the digital landscape and how it can be used to increase web traffic and conversions
 •Expert technical knowledge of:- image software, digital campaign management, Google Tag Manager, Monitoring software (Hootsuite and Mention, MosPro), Google adwords, PPC, eplatforms and CRM. HTML coding would be an advantage
 • Experience of segmentation, existing customer engagement and new customer acquisition
• Implementing and maintaining best practice and high editorial standards across all digital communications
• Experience of managing teams across multiple sites: a team player and strong leader
• Able to implement and manage financial records, agency accounts and administrative systems
• Strong organizational skills with an ability to prioritise work and use own initiative

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.

The Role Profile can be viewed at here

For further details, or an informal discussion regarding the role, please contact:-

Jane Hodgkins on 07974 356 188 or via email to jane.hodgkins@NMRN.org.uk OR Dean Martin on 02392 891370 or via email dean.martin@NMRN.org.uk

Applications should be forward to the HR Team at recruitment@NMRN.org.uk and are required by 5pm on 15 June 2018.

The selection process will be held in Portsmouth on a date to be confirmed

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Team Member - Fleet Air Arm Museum, Yeovilton

£7.83 per hour
• Seasonal Contract to assist the Museum as part of a rota pattern. Opportunities include: -
22.5 hours per week – (11th June  - 4th November - approx. 9.45am – 5.45pm), average of three shifts a week. Expected Pattern (Week One – Mon, Tues, Sat, Sun Week Two – Thurs, Fri).

• Casual Staff also required to complete a number of shifts, primarily weekends and school holiday periods.

This is an exciting opportunity for an individual who is looking for a customer facing role to deliver a first class visitor experience at our unique Yeovilton attraction.

Reporting to the Duty Manager, this varied role is pivotal in creating the NMRN’s vision to become the world’s most inspiring Naval Museum

Key Opportunities

• Ability to work as part of a great team engaging with visitors and ensuring they are having a good time within a unique heritage working environment.

• This is a varied role with the opportunity to work in our shop, cafe and within our galleries.

Knowledge/Experience

• Experience of working in a customer focused environment with retail and sales knowledge is an advantage.

• Display an interest in developing knowledge of the Royal Navy’s stories and heritage to share with visitors and colleagues.

• Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.

To view the Role Profile please click here.

Please state your preference of vacancy from the list above when applying.

For further details, or an informal discussion regarding the role, please contact Marc Farrance on 01935 842622 or Marc.Farrance@NMRN.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.

Candidates must inform of which roles they are interested in. Any combination of one or all is fine but helps us schedule appropriate interviews.

Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 4 pm on 24th May 2018

The selection process will be held week commencing 28th May 2018 at Fleet Air Arm Museum, Yeovilton.

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Rigger, Portsmouth based

Salary: £28,000 - £33,000 per annum (dependent upon experience)

37.5 hours per week – permanent

Overview

The National Museum of the Royal Navy (NMRN) is looking to recruit a full time Rigger to join their new in-house Rigging team responsible for looking after HMS Victory, HMS Warrior, HMS Trincomalee, HMS Caroline and HMS M.33.  This is a full time role based in Portsmouth, with periods working in Hartlepool (HMS Trincomalee) and Belfast (HMS Caroline).  This is a great opportunity for an experienced crew member of traditional vessels with maintenance and work aloft experience.

About the NMRN

The National Museum of the Royal Navy (NMRN) is the UK’s newest National Museum and was established to ensure the preservation of the UK’s Naval heritage. The NMRN is responsible for a wide variety of artefacts including many iconic items both large and small.  The NMRN operates museums across the UK providing unique and varied information about the history of the Royal Navy.

About the Role

Working as part of the NMRN in house rigging team, under the direction of the Master Rigger, you will be responsible for maintaining the Masts, Yards and Rigging of the Museum’s vessels. The Rigger will be involved with completing a full range of rigging works from surveys and routine maintenance to restoration and replacement of sections of the rigging.

Requirements

Essential
• Experience completing rigging maintenance on traditional vessels
• Experience working aloft
• Competent in a range of traditional rigging skills, including: 3 strand rope splicing, whipping and serving
• Good team member who is self-motivated and able to work independently
• Experience engaging with the public, voyage crew, etc

Desirable
• Knowledge of square rigged tall ship rigging
• Ability to complete seizings: rope and wire
• Ability to wire splice
• Experience completing standing rigging replacement aloft

Contract & Location of Work

Permanent contract, ideally starting ASAP however start date can be negotiable for the right candidate.

Based in Portsmouth working on HMS Victory, HMS Warrior and HMS M.33, with periods of work in Hartlepool and in Belfast completing rigging works on HMS Trincomalee and HMS Caroline

Salary and Benefits

£28,000 to £33,000 per annum (dependent upon experience) core hours 37.5 hours per week, with accommodation and travel provided when working away from Portsmouth.

IRATA qualifications
Pension with 6% employer contributions
Holiday and sick pay
Access to child care vouchers, legal and welfare support

For further details, or an informal discussion regarding the role, please contact Arabella Roberts on 02392 891370 ext. 2006 or Arabella.Roberts@NMRN.org.uk

The role profile can be viewed by emailing recruitment@NMRN.org.uk  

How to Apply

Applicants are asked to submit a CV and a statement indicating how their experience and qualifications match those specified.  

Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 4pm on Friday 25th May 2018.

Interviews will be held after candidates are shortlisted. This is currently scheduled for June / July 2018.

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Fundraising Manager – Portsmouth

Salary:  £26,000 - £28,500 per annum – 37.5 hours per week

Permanent role

We are looking for an experienced Fundraising Manager to join our expanding fundraising team based in Portsmouth.  The successful candidate will have a strong background in either corporate or trusts fundraising and have experience of building successful relationships with external stakeholders.

Key Opportunities

• Working in the busy but friendly fundraising team, the successful candidate will manage relationships with trusts or corporates (depending on relevant experience), develop external relationships and help build our portfolio of support.

• The fundraising team sits within the Visitor Experience Directorate and is based in Portsmouth, but also works with our other sites across the UK, including Hartlepool, Yeovilton and Belfast.

• Working with a selection of key stakeholders including donors, senior level executives, trusts and the Royal Navy.

• To work on the delivery of key funding projects to support the strategic aims of the NMRN.

Knowledge/Experience

• This post requires someone with strong experience in either corporate or trusts fundraising. We encourage you to apply if you have experience in either of these areas.

• Experience of building positive relationships and rapport with external stakeholders.

• An interest or passion for naval/military history would also be desirable.

The Role Profile can be viewed at www.nmrn.org.uk/jobs.

If you have any questions about this role please direct them to Amy Sturman, Deputy Head of Fundraising at amy.sturman@nmrn.org.uk

Applicants are asked to submit a CV and a covering letter indicating how their knowledge and experience match those specified.  Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 9am on Monday 11 June 2018.

Interviews will be held on the 19 or 21 June 2018 in Portsmouth.

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Team Members - HMS Caroline

Salary: £7.83 per hour

Casual Positions - Various hours available to help cover annual leave and high peak times.
HMS Caroline, part of The National Museum of the Royal Navy (NMRN) is recruiting Team Members to join our Belfast team.

Key Opportunities

Team Members act as ambassadors for HMS Caroline. Working throughout the ship, in the visitor attraction, ticketing, cafe and retail, team members will provide a world class welcome to visitors and help them to connect with over 100 years of history.

Working as part of a multi-disciplinary team with opportunities to make a real difference.


Knowledge/Experience

•  Demonstrable understanding of both customer service and customer care principles with a track record of delivering an outstanding customer experience.

• Ability and willingness to proactively sell supplementary and add on products to visitors (for example guidebooks, combo deals and so on.

• Ability to work within and effectively contribute to a team, sharing best practice and acting as a role model for all colleagues.

• Experience of communicating and engaging with a wide audience and different stakeholders.

• Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.

The Role Profile can be viewed at www.nmrn.org.uk/jobs

Applications should be forward to the HR Team at recruitment@NMRN.org.uk and are required by 4pm on Wednesday 30 May 2018.

The selection process will be held on a date to be confirmed

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Duty Manager – Gosport (Royal Navy Submarine Museum and Explosion!)

Salary: £16,000 per annum (actual pro rata salary) – 30 hours per week - Permanent

(A flexible approach to work is needed as this post works on a 7-day rota which will include regularly working weekends)

This is an exciting opportunity for an individual who is looking for a management role to deliver a first class visitor experience at our unique Gosport attractions.

Reporting to the General Manager, this varied role is pivotal in creating the NMRN’s vision to become the world’s most inspiring Naval Museum.

Key Responsibilities

• Ensure all visitors are delighted and connect with our compelling stories across our Gosport sites including HMS Alliance and Explosion!
• Leading and empowering the team of staff and volunteers to be a positive role model helping those around them adapt to a changing world and innovative ways of working.
•Working with and supporting the team to help achieve KPIs and commercial objectives.

Key Opportunities

• Work closely with the General Manager, Duty Managers and the Visitor Engagement Team with the ability to make a real difference to the visitor experience.
• Contribute towards achieving KPIs to build business resilience.
• Lead and develop a visitor focused staff and volunteer team.
• Get involved in project work.

Knowledge/Experience

Applicants must be able to demonstrate a desire to lead a team in a customer focused environment with a good understanding of both customer service, customer care principles, thinking commercially and a willingness to help colleagues and learn more. Knowledge of Health and Safety requirements is desirable.

For further details, or an informal discussion regarding the role, please contact General Manager Claire Baverstock on 023 9251 0354 ext. 2402.

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.

The Role Profile can be viewed here.

Applications should be forward to the HR Team recruitment@NMRN.org.uk and are required by 12pm on Friday 25th May 2018.

The selection process will be held provisionally week commencing 4th June 2018

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HMS Hermes returning from the Falklands