Current Vacancies

 
 
Visitor Experience Team Members (CASUAL) – National Museum of the Royal Navy (Portsmouth)
 
Salary:  £7.20 per hour 
 
Casual basis - Hours will vary based on the needs of the business.
 
The National Museum of the Royal Navy (NMRN) is recruiting for a team of casual seasonal staff to support the existing teams during the busy summer period. 
 
You’ll need bags of enthusiasm and a positive ‘can do’ attitude to succeed in this role. You will need to ensure our visitors are welcomed, assisted, delighted, engaged and inspired.
 
 
Key Opportunities
 
Working in unique heritage environments delivering excellent customer service to delight our visitors.
 
Proactively engaging with visitors to promote our naval story and maximise the benefits of their visit.
 
Working as part of the a multi-disciplinary team with opportunities to make a real difference 
 
 
Knowledge/Experience 
 
Demonstrable understanding of both customer service and customer care principles with a track record of delivering an outstanding customer experience.
 
Ability to work within and effectively contribute to a team, sharing best practice and acting as a role model for all colleagues.
 
Experience of communicating and engaging with a wide audience and different stakeholders.
 
Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.
 
 
For further details, or an informal discussion regarding the Visitor Experience Team Member role, please contact Claire Baverstock (General Manager) on claire.baverstock@nmrn.org.uk
 
Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.  
 
Applications should be forwarded to the HR Team at HR@NMRN.org.uk and are required by 4pm on 31st May 2016.  
 
Interviews will be held in Portsmouth on a date yet to be confirmed.
 
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Visitor Experience Team Members - HMS Caroline - Belfast Based
 
25 hours per week, variable hours per week, fixed term until Sept 6th 2016
 
Casual basis - hours offered will be dependent upon the needs of the business.
 
£7.20 per hour
 
The National Museum of the Royal Navy (NMRN) in partnership with the Department of Enterprise, Trade and Investment, is recruiting Visitor Experience Team Members to join the opening team of HMS Caroline, the only survivor from the Battle of Jutland and the last First World War battle cruiser afloat in the world.  
 
Key Opportunities
 
Visitor Experience Team Members will act as ambassadors for the National Museum of the Royal Navy and for Belfast and Northern Ireland.  Working throughout the ship, in the visitor attraction, ticketing, cafe and retail, visitor experience team members will provide a world class welcome to visitors and help them to connect with over 100 years of history.   
 
Working as part of a multi-disciplinary team with opportunities to make a real difference.
 
Knowledge/Experience 
 
Demonstrable understanding of both customer service and customer care principles with a track record of delivering an outstanding customer experience.
 
Ability to work within and effectively contribute to a team, sharing best practice and acting as a role model for all colleagues.
 
Experience of communicating and engaging with a wide audience and different stakeholders.
 
Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.
 
 
For further details, or an informal discussion regarding the role, please contact Chris Kilpatrick on 028 9045 4484 or chris.kilpatrick@NMRN.org.uk
 
 Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. Applications should be forwarded to the HR Team at HR@NMRN.org.uk and are required by 4 pm on 20th May 2016.
 
Interviews will be held week commencing 6th June 2016 in Belfast.
 

 

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HR Administrator – NMRN HQ, Portsmouth 
 
Salary:  £14,040 per annum (£7,488 pro rata per annum - £7.20 per hour) 
 
20 hours per week (Part Time) – Temporary 6-month Fixed Term Contract 
 
The National Museum of the Royal Navy (NMRN) is recruiting for a temporary HR Administrator to join a small supportive HR and Organisational Development Team.
 
This is a new role supporting the HR and Organisational Development team with admin, email and telephone support.  This role would be ideal if you are looking for an opportunity to progress into the world of Human Resources.
 
Key Opportunities
 
Opportunity to develop new administration systems which supports the HR team to be able to effectively meet volunteers, staff and managers HR requirements in a timely manner. 
 
Interact on a regular basis with a wide variety of people internally and externally, positively promoting the HR team and the National Museum of the Royal Navy.
 
Working in a beautiful historical heritage setting.
 
Opportunity to experience the interesting work of Human Resources including volunteers.
 
Knowledge/Experience
 
Applicants must be experienced and competent across a range of administrative tasks operating Windows-based software, with excellent verbal and written communication skills. 
 
Applicants should understand the importance of keeping personal information confidential at all times.  In addition, the ability to organise and prioritise workload, meet changing demands and comply with tight deadlines is essential.
 
 
For further details, or an informal discussion regarding the role, please contact the HR Team, 023 9289 4555 or HR@NMRN.org.uk
 
Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.  Applications should be forwarded to the HR Team at HR@NMRN.org.uk and are required by 12 pm on Monday 23 May 2016.

 

Interviews will be held on Wednesday 1 June in Portsmouth.
 

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Retail Supervisor - HMS Trincomalee – Hartlepool based

£16,000 per annum - 37.5 hours per week

The National Museum of the Royal Navy (NMRN), established in 2009, tells the story of the four fighting forces of the British Royal Navy. World famous attractions in our family of museums include Portsmouth’s HMS Victory, Belfast’s HMS Caroline and Europe’s largest collection of naval aircraft at Somerset’s Fleet Air Arm Museum.

We tell the epic story of the Royal Navy, its impact on Britain and the world from its origins in 625 A.D. to the present day. This story is firmly rooted in Hartlepool and now with the acquisition of the UK’s oldest fighting ship still afloat, HMS Trincomalee and its surrounding historic quayside, The Maritime Experience, The National Museum of the Royal Navy, Hartlepool will be welcoming visitors from 1st June.

This is an exciting opportunity to supervise retail in the Shop at our Hartlepool site, delivering targeted income, assisting with assigning operational teams and coordinating resources, as well as assist in making decisions on the day to day operation of the Retail Team and ensuring that we deliver excellent customer service.

Click here to view the Role Profile 

If you would like further information or an informal discussion regarding the role please email the HR Team in the first instance.

If you wish to apply, please submit a CV and covering letter indicating how your knowledge and experience match those specified.

Applications should be forwarded to the HR team at HR@NMRN.org.uk and are required by 4:00 pm on Monday 23 May 2016 .

Interviews will be held 9 June 2016 in Hartlepool.

If you have not been contacted by 9 June 2016 your application has been unsuccessful.

 
 
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Curator of HMS Trincomalee – National Museum of the Royal Navy

Hartlepool based

Salary:  £26,000 - £31,000 per annum (dependent upon experience)

37.5 hours per week - Permanent

The National Museum of the Royal Navy - Hartlepool, is recruiting for a Curator of HMS Trincomalee to join the Historic Ships team within the Heritage Directorate.

This is an exciting new opportunity to help shape the National Museum’s conservation approach to HMS Trincomalee; the oldest floating warship from the age of sail.  Working as part of a team, this role will ensure the work to HMS Trincomalee sets new standards for ship conservation, interpretation and display.

Key Opportunities

• To play an integral part in the conservation of HMS Trincomalee.

• Become the leading expert on the history of HMS Trincomalee.

• Share new knowledge of the ship with visitors, staff, volunteers, etc.

• Ensure the conservation work on the ship protects what makes HMS Trincomalee significant.

• Build a team of volunteers to support this exciting new adventure.

• Develop work into talks for members of the public and to deliver at conferences and forums nationwide to raise our public and professional profile as a National Museum.

Knowledge/Experience

• Applicants must have experience of ship/building/industrial collections conservation project(s) and experience of implementing management and conservation plans.

Please click here to view the Role Profile

For further details, or an informal discussion regarding the role, please contact Andrew Baines on 023 9272 7565 or andrew.baines@NMRN.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.

Applications should be forwarded to the HR Team at HR@NMRN.org.uk and are required by 4 pm on 26 May 2016

Interviews will be held w/c 20 June 2016 in Hartlepool

 

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Assistant Events Manager - NMRN HQ, Portsmouth
 
Salary: £19,000 per annum
 
Full time - 37.5 hours per week, Permanent (hours will include working occasion unsociable hours and weekend working)
 
The National Museum of the Royal Navy (NMRN) is recruiting for an Assistant Events Manager to join the Events Team.  
 
Key Opportunities
 
Responsible for all corporate functions and events on board HMS Victory and within NMRN(P)
 
Delivering a unique and high level of visitor experience and satisfaction 
 
Assisting the Events Manager in delivering targeted income and events;
 
Initiating and developing revenue generating events and functions;
 
Knowledge/Experience
 
Applicants should have previous experience in a customer focused business, ideally in the museums/attractions sector.  This should include experience of management of health & safety, proven leadership skills, understanding customer service and customer care principles, as well as understanding and experience of delivering an outstanding customer experience.  
 
In addition applicants need excellent communication skills, and an innovative attitude.
 
 
For further details, or an informal discussion, please contact Roxy Wheeler, Events Manger, 02392 722794 or roxy.wheeler@nmrn.org.uk
 
Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.  Applications should be forwarded to the HR Team at HR@NMRN.org.uk and are required by 4pm on Friday 27th May 2016.  
 
Interviews will be held week commencing 6th June 2016.   
 
 
 

 

 

HMS Hermes returning from the Falklands